Gap Games Returns & Exchanges
At Gap Games, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel in its original condition with tags attached. Simply initiate your request through our portal to receive a refund or exchange for the perfect fit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely pack the items in their original packaging, ensuring all original garment tags and labels are still attached.
Print and Attach Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing