Frequently Asked Questions
Everything you need to know about shopping with Gap Games fashion.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping is free on all orders over $75; otherwise, a flat rate of $7.95 applies.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have the original tags attached. Return shipping is free for all domestic exchanges.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Are your clothing materials sustainably sourced?
At Gap Games, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.